Dec 26, 2024  
2023-24 Undergraduate Bulletin 
    
2023-24 Undergraduate Bulletin ARCHIVED

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RSTO 4207 - Managing the Guest Experience Lab


Credit(s): 2

This laboratory course examines the application of customer relationships within the hospitality industries. Concepts include guest services, building guest loyalty and service quality.
Concurrently: Take concurrently with RSTO 4204. Co-requisite Course(s): RSTO 4107



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