Jul 31, 2025  
2024-25 Undergraduate Catalog 
    
2024-25 Undergraduate Catalog
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RSTO 4107 - Managing the Guest Experience in Hospitality


Credit(s): 1

Understanding customer relationships within the hospitality industries. Concepts include guest services, building guest loyalty, proper service methods and service quality.
Concurrently: Take concurrently with RSTO 4104. Co-requisite Course(s): RSTO 4207



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